Emergency department performance measures and benchmarking summit.

Emergency department operational metrics, measures and definitions: results of the Second Performance Measures and Benchmarking Summit.

There is a growing mandate from the public, payers, hospitals, and Centers for Medicare & Medicaid Services (CMS) to measure and improve emergency department (ED) performance. This creates a compelling need for a standard set of definitions about the measurement of ED operational performance. This Concepts article reports the consensus of a summit of emergency medicine experts tasked with the r...

'Emerge': Benchmarking of clinical performance and patients' experiences with emergency care in Switzerland.

OBJECTIVE To assess the effects of uniform indicator measurement and group benchmarking followed by hospital-specific activities on clinical performance measures and patients' experiences with emergency care in Switzerland. DESIGN Data were collected in a pre-post design in two measurement cycles, before and after implementation of improvement activities. Trained hospital staff recorded patie...

Benchmarking Operating Room Performance in Dutch University Medical Centers

Using system change as a method of performance/quality improvement for emergency and trauma care of severely injured children: pediatric system performance improvement.

Quality or performance improvement is paramount to trauma programs. In an effort to improve the emergency care continuum for children and in response to the Government Performance Review Act, the Federal Emergency Medical Services for Children (EMSC) Program developed EMSC performance measures. The measures provide benchmarking capabilities and a plan for state EMSC programs to reduce pediatric...

Evidence-based performance measures for emergency medical services systems: a model for expanded EMS benchmarking.

There are few evidence-based measures of emergency medical services (EMS) system performance. In many jurisdictions, response-time intervals for advanced life support units and resuscitation rates for victims of cardiac arrest are the primary measures of EMS system performance. The association of the former with patient outcomes is not supported explicitly by the medical literature, while the l...